If your order contains clothing items that are materially different from your order details, or if you receive incorrect products, we may arrange a replacement, full refund, or partial refund according to your request.

If we are unable to resolve the issue correctly, we will refund the affected items. Refunds are usually issued within 3–7 business days.

Cancellations:

If you would like to cancel your order, please email us with your order number and the reason for cancellation. We will cancel the order if it has not yet been processed or shipped.

Please note that once an order has entered processing, it may not be possible to cancel it.

All refunds will be credited to the original payment method. Shipping fees may be non-refundable unless the issue is caused by an incorrect shipment or our error.

Once your return or refund has been processed, you will receive a confirmation email. It may take an additional 7–10 business days for the funds to appear in your account, depending on your bank or payment provider.

Disclaimers:

All sales are final after 30 days from receipt.

threadsquads.com reserves the right to update or modify this policy at any time. Any changes will be posted on this page.

If you have any questions about cancellations, refunds, or other policies, please contact us. We will reply within 24 hours from Monday to Friday.

Company Name: Monarch Threads LLC
Address: 6479 US HIGHWAY 93 S 1056 WHITEFISH, MT 59937
Email: service@threadsquads.com