FAQs
How do I determine my size?
To determine your size, we recommend checking the size chart on each product page. Measure your bust, waist, hips, and other relevant areas, then compare your measurements with the size chart to choose the best fit.
What is the return policy?
We accept eligible returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Please refer to our Return & Refund Policy page for more details.
How long does shipping take?
Orders are usually processed within 1–3 business days. Standard shipping usually takes 7–14 business days, while express shipping usually takes 3–7 business days.
Can I cancel or modify my order?
Please contact our customer service team as soon as possible. We will do our best to help, but once an order has been shipped, it cannot be canceled or modified.
How can I track my order?
After your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use it to track your package through the shipping carrier’s website.
Do you offer international shipping?
Yes, we may offer international shipping to selected countries. Customs fees, taxes, and duties may apply depending on your country’s regulations, and these charges are the customer’s responsibility.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We may also accept PayPal for added convenience and security.
For further questions or assistance, please contact us at service@threadsquads.com.
Company Name: Monarch Threads LLC
Address: 6479 US HIGHWAY 93 S 1056 WHITEFISH, MT 59937
Email: service@threadsquads.com